Privacy Policy

At Duke's Gear, we value your privacy and are committed to protecting your personal information. As a family-owned business in Fillmore, California, we treat our customers like neighbors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or shop with us.

1. Information We Collect

We collect information you provide directly to us when you make a purchase, create an account, or contact us for support. This may include your name, email address, phone number, shipping address, and billing address. We do not store raw credit card information on our servers; all payments are processed securely through our trusted payment gateways (Square, Stripe, or Authorize.net).

2. How We Use Your Information

We use the information we collect to process your orders, communicate with you about your purchases, and provide customer support. If you opt in to receive marketing communications, we may occasionally send you updates about new products, sales, or community events in Fillmore. You can opt out of these communications at any time.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We only share your information with trusted service providers who assist us in operating our business, such as shipping carriers and payment processors, and only to the extent necessary to fulfill your order.

4. Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Our website uses secure, encrypted connections (HTTPS) to protect your data during transmission.

5. Your Rights

You have the right to access, update, or request the deletion of your personal information. If you have created an account, you can manage your information by logging in. For guest orders or other requests, please contact us directly.

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Duke's Gear
410 Century Ave
Fillmore, CA 93015
Contact Us